A comprehensive set of turnkey infrastructure integrations

Including dozens of AWS and Azure services, web, database, network, containers, orchestrations like Docker and Kubernetes, and more.


Complete visibility into the health and performance of applications and their underlying infrastructure

Quickly pinpoint the root cause of performance issues across the stack, down to a poor-performing line of code


Custom metrics and analytics

Analyze custom infrastructure, application, and business metrics

View Custom Metrics Monitoring Info
Powerful API that makes it easy to collect and create any custom metric

Achieve ultimate visibility and enhanced troubleshooting with synthetic and real user monitoring


Free APM Software

Catch bugs early on, and gain full visibility and insights into the applications you’re developing

View Product Info
Free, full-function APM tool for testing and troubleshooting application performance before moving into production

Dev Edition includes five traces per minute, 100 metrics, three hosts, and six containers


Log Management and Analytics powered by SolarWinds Loggly

Integrated, cost-effective, hosted, and scalable full-stack, multi-source log management

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Collect, search, and analyze log data in addition to your metrics and traces to quickly pinpoint application performance problems

Reduce mean time to resolution (MTTR) by quickly jumping from a trace or host view into the relevant logs to accelerate troubleshooting


Digital Experience Monitoring Powered by SolarWinds Pingdom

Make your websites faster and more reliable with easy-to-use web performance and digital experience monitoring

View Digital Experience Monitoring Info
Add client-side web application performance monitoring. Provide maximum observability by adding the user’s perspective.

Achieve ultimate visibility and enhanced troubleshooting with synthetic and real user monitoring



Librato Security

We know your monitoring data is extremely important to you and your business, and we’re very protective of it. After all, we use Librato for our own monitoring too!

Need to report a security vulnerability?

Please follow our steps for Responsible Disclosure.


All private data exchanged with Librato is always transmitted over SSL (which is why your instruments and dashboards are served over HTTPS, for instance). All pushing and pulling of private data is done over SSH authenticated with keys, or over HTTPS using your Librato username and password.

The SSH login credentials used to push and pull cannot be used to access a shell or filesystem. All users are virtual (meaning they have no user account on our server instances).

File System & Backups

Every data point is saved on a minimum of three different servers in different AWS (Amazon Web Services) Availability Zones and -in addition- backed up to AWS S3 storage.

We do not encrypt repositories because it would slow down response times, and any user with shell access to the file system would have access to the decryption routine, thus negating any security it provides. Therefore, we focus on making our infrastructure as secure as possible.

Employee Access

No Librato employees ever access private customer data unless required to for support reasons and with permission from the customer. Support staff may log into your account to access settings related to your support issue. In rare cases staff may need to access your data, this will only be done with your consent. When working a support issue we do our best to respect your privacy as much as possible, we only access the data and settings needed to resolve your issue.

Credit Card Safety

When you sign up for a paid account on Librato, we do not store any of your card information on our servers. It’s handed off to Chargify, Inc., a company dedicated to storing your sensitive data on PCI-Compliant servers.

Contact Us

Have a question, concern, or comment about Librato security? Please email security@Librato.com.
Last Updated: Jan 23, 2014

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